The old way:
begging the customer for feedback
- Subjectivity of assessments: Managers can influence the customer's response
- Feedback problem: Customers are not satisfied with the existing forms of feedback collection.
- Wasted time: Deep analysis requires significant time investment.
- Trend detection: Traditional analysis does not allow quick detection patterns and trends in the quality of service.
A new way:
AI evaluates all conversations
- Objectivity of assessment: AI provides an objective assessment of the quality of service.
- No worries for customers: No extra questions for customers - AI evaluates everything automatically.
- Depth of analysis: Even the subtlest nuances of conversations are revealed.
- Speed of analysis: Artificial intelligence analyzes thousands of conversations in minutes, and you get ready report.
- Scalability: Easily adapts to the growth of your business.
No manual entries - the system will do everything for you.
A powerful algorithm analyzes the conversation, identifying keywords and evaluating the quality of communication.
Clear recommendations to improve service based on your priorities and collected data.
- Detailed report on each call with an overall quality rating.
- Identification of conversations with a low rating and indication of reasons.
- Text recording of the conversation for convenient analysis.
Freedom without obligations - pay only for what you use!
The balance of benefits and flexibility is the perfect choice for savings!
No compromises - maximum calls at minimum price!
Automate conversation scoring now and find
growth opportunities in every conversation!
No credit card required. Cancellation at any time.
"The quality of service increased by 25%, and our customers immediately felt it"
"Conversation analytics helped us increase customer satisfaction by 30%. This is a revolution for our service!"
"Earlier call analysis took hours, now everything is automated."
“This system has saved us a lot of time and greatly increased efficiency.”
Understanding the customer starts with analyzing their words. Use data to not just listen, but to hear.
In case of exceeding the call limit within the selected tariff plan, the user receives an automatic notification. The DialogAI service offers an opportunity to switch to another tariff or purchase additional minutes. This allows for continuous operation of the call autoanalysis system without disrupting business processes.
The DialogAI service uses artificial intelligence (AI) and natural language processing technologies to analyze telephone conversations. The system automatically recognizes keywords, customer intentions, emotional coloring of dialogue and generates detailed reports on the effectiveness of communications. This approach helps to improve the quality of customer service and sales efficiency.
Yes, the user can cancel the subscription to the DialogAI service at any time through the personal account. After cancellation, access to the service is maintained until the end of the already paid billing period. The service is not available
Yes, DialogAI supports integrations with popular CRM systems, telephony, chatbots and other business tools. Thanks to the open API, the system is easily customized according to the needs of a specific business. It provides a single ecosystem for automating call processing and conversation analysis.
The number of users depends on the selected tariff plan. DialogAI tariffs have a flexible system of restrictions, which allows you to adapt the service to companies of any size. If necessary, the number of users can be increased by choosing an advanced tariff or by contacting the support service.
